Privacy Policy
Who We Are
This Privacy Policy describes how Derek S Ballard Insurance Inc ("we," "us," or "our") collects, uses, and protects information from visitors to our website and individuals who request insurance quotes or services from us.
Information We Collect
- Contact information you provide, such as your name, phone number, email address, and any message content you submit through our quote or contact form.
- Information related to your insurance needs that you choose to share with us.
- Basic technical information collected automatically by our website hosting provider, such as browser type and general usage data, for security and site performance purposes.
How We Use Information
We use the information you provide to respond to quote requests, service existing policies, communicate with you about your insurance needs, and maintain accurate business records. We do not use your information for purposes unrelated to servicing your inquiry or policy without your knowledge.
Text Messaging / SMS
Derek S Ballard Insurance Inc collects mobile phone numbers for the purpose of providing text message updates regarding insurance quotes, policy servicing, and account notifications. We will never share your mobile opt-in information or phone number with third parties or affiliates for marketing or promotional purposes. All other categories of personal information provided may be shared with third parties as described elsewhere in this Privacy Policy, but consent for SMS messaging is never shared or sold.
Third Parties
Aside from mobile opt-in information and phone numbers as described above, we may share other information you provide with third parties where necessary to service your policy — for example, with insurance carriers, underwriters, or service providers who help us operate our business. We do not sell personal information to third parties for their own marketing purposes.
Data Retention
We retain the information you provide for as long as reasonably necessary to service your inquiry or policy, to maintain business records, and to comply with applicable legal and regulatory requirements. When information is no longer needed for these purposes, we take reasonable steps to remove or de-identify it.
Your Choices
You may opt out of text messages at any time by replying STOP to any message you receive from us, or by contacting us directly using the information below. You may also request to review or update the information we hold about you by contacting our office.
Contact Us
Derek S Ballard Insurance Inc
2332 W 12600 S Ste C, Riverton, UT 84065
Email: support@ballardinsuranceteam.com
Phone: (801) 254-8563
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision.